Customer Portal - Chart

Business Problem Business Problem

Customer Portal

Problem Summary :

Multiple Systems - Salesforce for CRM and external system for customer portal (graphical presentation of medical reports), No integration

Challenges :

  • Budget
  • Schedule
  • Complexity

Our Solution

Chart, Appexchange, Salesforce Calendar

Solution Summary :

Replaced external customer portal with Customer Community on top of Salesforce platform, Implemented and automated business process, Implemented Custom Chart

Platform :

  • Salesforce Customer Community
  • Integration
  • Chart

Benefits :

  • Cost effective single Automated system
  • Customer portal – use anywhere from any device
  • Increased Customer Satisfaction

Soham Technologies

We are IT & Salesforce, Web tech company in pune providing IT solutions globally. Soham Technologies offers Salesforce support and maintenance services that provide clients with access to Salesforce experts for administrative and development issues with long term commitments. We guarantee minimal risk and outstanding service to all our clients .
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